Published 24 July 2025 | Last updated 31 July 2025
As you’ll be aware, we will be introducing the new Employer Portal from 1 December 2025. This is our online system for you to complete administrative tasks securely and efficiently. We wanted to share some initial high-level details about the upcoming training to help you plan and be prepared for the changes.
When will the training be delivered?
- Throughout September and October
- Multiple sessions will be delivered, you only need to attend one session.
What will the training cover?
- User account set-up
- Systems training including access management, sending Interface files, secure messaging, sending documents and member search.
How will the training be delivered?
- We’ll be delivering online training via Teams
- Face-to-face sessions can be delivered within our Capita sites if required. Please let us know via the feedback link if you think face-to-face sessions would benefit your organisation.
How long will the training last?
- Each session will take 1 hour maximum.
What you need to do now?
- Please familiarise yourself with the information about the Employer Portal on the transitional microsite. We will provide you with further details on how to register for the sessions shortly.
If you have any questions please contact us via cspsevents@capita.com