This is a new service – your feedback will help us to improve it.

Employer Information

The Civil Service Pension Scheme administrator is changing from 1 December 2025. Our transitional website will keep you reassured and updated as the service moves from the current administrator MyCSP to Capita.

For information and questions about the Scheme itself, please continue to refer to the Civil Service Pensions website.

How can we help?

FAQs

We’ve put together questions and answers to help you understand how changes may affect the way you administer the Scheme and members’ pensions.

Glossary

Unsure about certain terms we use? View our helpful glossary to learn more.

Feedback

We’d love to hear your feedback on our transitional website and our plans for the future.

The new Employer Portal

The new Employer Portal will be our online system created especially for you to complete administrative tasks online securely and efficiently.

Changes to expect

We're building a digital platform to help you administer the Civil Service Pension Scheme and we’ll be providing training and resources to help you.

Statements Of Work – a sample template for your information

01 August 2025

We have been working closely with MyCSP to understand the existing Statement of Work (SOW) approach.…

May 2025 Regional Employer Forums

01 August 2025

Here's a recap of what we covered at the events.

Guidance to understand the Interface Process

31 July 2025

We’ve created a series of guidance documents for the Interface process that you will need to…

Confirmation of member helpline number

07 July 2025

We can confirm the phone number members will use.

Employer Portal Training

07 July 2025

Employer Portal Training.

Employer Information

How can we help?

The new Employer Portal

Changes to expect

Latest news