Anyone who needs access to the Employer Portal as part of their role will need to register for an account.
Employers
We will create an account and send a link to your nominated ‘super user’. This will be the lead contact who will be responsible for managing the access of other colleagues who administer the Scheme.
The link to start the registration process will be sent via email. Please follow the instructions to complete registration, provide details to set up the Multi-Factor Authentication and complete the contacts for your organisation. The link will be live for 24 hours. We will provide you with contact details if you have any issues registering.
Once completed, you will be able to set up additional users and at all different levels (including an additional super user). You will then be able to generate and forward an email registration link to enable them to register. The link will be live for 24 hours. We will provide you with contact details if you have any issues. If the link expires the super user can generate a new link.
If you are a shared service or a payroll provider, you will be set up in the same process as that for an employer. You won’t have access to work on the employer’s behalf until the employer has nominated you as their shared service / payroll provider.
How to nominate shared services / payroll providers for your organisation
An employer must nominate access for the organisation they work with through the Employer Portal.
We will then be notified about the delegation access required by an employer.